• General
• Hotels
• Meals
• Important Precautions
• Currency & Travellers Cheques (TC)
• Itinerary Changes
• Scope of Activity
• Registration
• Insurance
• Baggages
• Refund
• Conditions of Travel
• Payment Schedule
• Cancellation Period

We have taken utmost care to select the hotels so as to ensure reasonable level of comforts with all the desired amenities in keeping with the tour objectives as preferred by the Tour Participants. There may be instances where the hotels may not have air conditioners or fans primarily because of the climatic conditions in such centres being of Mediterranean nature dispelling the need for AC or fans in view of the weather being cold.

It may further be noted that most of the hotels do not allow more than 3 adults to be accommodated in a room. As such it may become necessary to work on convenient options at such centres where it becomes necessary to make changes. The participants may further note that the room sizes are generally uniform and as such the third bed provided would be a rollaway cot/ bed put in a double bed room. It shall be our endeavour to minimise the inconvenience or discomfort to the extent possible and feasible.

Reasonable care has been taken to ensure availability of quality Indian/ Continental meals at each of the centres. Appropriate information/guidance will be made available to the Tour Participants from time to time as regards the type of meals that will be served. It is however likely that at some of the centres it may not be possible to ensure flexible meal arrangements suiting to specific preferences of the Tour Participant/s in view of the local conditions and constraints.

It is necessary to adhere to the time schedule fixed by the hotels for the meal services. No claim for any refunds can be entertained if the Tour Participants tend to miss any of the meals due to delayed reporting. In the interest of the tour participant/s it will become necessary for us to make suitable changes in the meals schedule / preferences.

The Tour Participant/s are advised to take care of their valuables or to deposit the same in safe deposit lockers that are available in most of the hotels to safe guard against possible loss/ theft etc. It would be preferable to exercise safety precautions even in the coaches, so as to ensure that the valuables remain safe. We will not be responsible for safety of any of the personal baggage and travel documents including the passport during the entire tour schedule.

The Coach seating arrangements: For all the visit schedules we have arranged air conditioned/ air cooled coaches and it would become necessary in the common interest of Tour Participants to adopt system of seat rotations on daily basis, while on board the coaches in view of which no seat numbers would be allotted to the Tour Participant/s.

There is no contract emerging between the company and the Tour Participant until the company has received a non refundable deposit as stipulated. The full payment must be received in accordance with the procedures laid down in the Booking Guidelines. If not paid within stipulated time the company reserves the right to cancel the booking with the forfeiture of deposit amount and also apply scale of cancellation charges as mentioned in the Booking Guidelines. The company has the right at any time and for any reasons to terminate the contract after acceptance of deposit but prior to the commencement of the tour without assigning any reason whatsoever. In case the company terminates the contract the company would arrange to refund the amount of deposit collected if any to the tour participant/s without any interest payment being applicable.

The company has the right to amend /alter/ vary or withdraw any tour holiday excursions or facility that had been advertised or published or to substitute an independent contractor of equally good class as it may deem fit advisable and necessary. In either of the cases the company shall not be liable for any damage, loss or additional expenses/ consequential loss if any suffered by the tour participant/s and/or for any other form of compensation claim as may be preferred by the tour participant/s.

It is the sole responsibility of the tour participant/s to hold valid travel documents such as passports and visas and to furnish all the documents required by the company in connection with the tour. Wherever any application for any visa as may be made by any tour participant/s or by the company on behalf of the tour participant/s is rejected by the concerned authorities/embassy/ consulates of the country concerned being due to the inadequacy of the documents furnished by the participant/s or due to any other reason the company shall not be liable/responsible for the same any / all the costs/ charges irrespect of the said application for visa shall be borne by the Tour Participant/s. The company shall also not be liable for any claims forth coming from the participant/s consequent to the denial of visas as specified herein above.

It is essential for the participants to carry a valid and effective health insurance policy while on tour to safe guard against any exigency, ailment, accident etc. The company will be arranging to get the policies issued to all the tour participant/s through one of the reputed Insurance Companies having the necessary agency arrangement overseas for rendering timely services. The cost of the premium payable is already included in the tour price. However it is responsibility of the Tour Participant/s to communicate in details with essential health document as regards any previous history of ailments as would be necessary during the tour to exercise the requisite precaution, which is also one of the essential terms of the overseas insurance policy that would be issued. The Insurance Company won’t assume any responsibility for any consequences arising on account of any concealed health information.

The company reserves the exclusive rights to provide for any other Terms & Conditions &/or amend any of the stipulated conditions as may be found to be necessary solely at its discretion.

The company shall not under any circumstances be liable to the Tour Participant/s for any death, injury, sickness, accident, loss/ damages as may be suffered for any reason whatsoever .

The company shall not be liable for any losses as may be suffered by the Tour Participants consequent to any act of negligence on their part while on tour.

The company shall not be liable for any exigencies wherein the tour participant/s booked on a particular flight is/are not allowed to board the flight for whatsoever reason by the airline concerned and is/are allowed to board an alternative flight and/or for any other reason.

The company shall not be liable or responsible for any damage or losses suffered by the participants while on tour due to factors falling under any of the Force Majeure conditions.

The company shall not be liable for any consequences arising on account of any unenvisaged local holiday in the places of visit leading to cancellation of scheduled visits.

The tour participant/s travelling by air shall be subject to the Airlines restrictions / limitations as regards baggage carriage in terms of weight, size, number of pieces etc. as would be permissible and any baggage as are not allowed shall be the exclusive responsibility of the tour participant/s.

It is to be clearly understood by the participants that no liability as likely to arise on the company on any account relating to any counter claim on any grounds pertaining to the tour can exceed the total amount paid or agreed to be paid by the participant/s and any such claim as may be preferred by the participant/s shall be subject to terms and conditions as provided herein and accepted in full by the tour participant/s by way of affixing his signature thereon.

If the Tour Participant/s were to have any complaints as regards any elements of service at any point the same shall be brought to the attention of the tour manager for need full to be done to the satisfaction of the Tour Participant/s within the prevailing limitations.

The company reserves the right to determine the quantum of refund as applicable in the event of any unenvisaged cancellation or amendment of the tour schedule either in part or in full due to Force Majeure conditions. Such refund applicability in terms of quantum would be based on factors like the number of Tour Participants the cancellation policies of supplier, hotelier, coach operator and other agencies. The decision as concluded by the company shall be accepted by the Tour Participant as final and shall not be disputed on any account. Such refunds if any as may be applicable shall be paid directly to the Tour Participant by the company after adjustment of the expenses incurred by the company on the tour apart from the payments made / to be made to other agencies as per contractual obligations. It would take atleast 45 days to process such refunds.

In case the company where to exercise the discretion to alter, amend/ cancel the tour advertised in the Brochure either in part or in full, the Tour Participant who has registered for such tour as altered or amended or to accept any alternative tour which the company may offer. The company shall not be liable for any claim for compensation, damages additional expenses or any consequential losses arises as may have been suffered by the tour participant/s or to pay any amount as refund to the Tour Participant.

Even in case of a tour for which the payment would have been made in foreign currency with or without part payment in INR the refund shall be made only in INR as per prevailing rates on the prevailing rates on the date of refund in accordance with the then existing rules and regulations of the appropriate authorities.

There shall be no refund entitlement if the Tour Participant fails to tour the group at the commencement of the tour or where to be joining the group prior to the completion of the tour. There shall be no refund entitlement if the Tour Participant fails to join the group at the commencement of the tour or were to be leaving the group prior to the completion of the tour.

There shall also be no refund applicable wherever the participant does not or cannot utilize any service included in the Tour Cost like the meals, room, excursions etc. On any specific grounds nor can any refund be applicable for any case for lost / misplaced/ destroyed travel tickets or vouchers.

The Tour Participant/s shall have to strictly adhere to the Tour Program and return to India within the validity of the Air Tickets.

It shall be noted that for all purpose it shall be the responsibility of the Tour

Participant/s to reach the place of commencement of the Tour and register with the Tour Manager / Company representative at the appointed place / date and time.

The Tour Participant/s shall not behave in a manner which may cause any inconvenience or embarrassment or distress to the co-participants or give room for any risk by way of damage to the property of the company or the co-participants .

For all claims, disputes or grievances of whatsoever nature relating to the tour marketed / coordinated by the company the jurisdiction applicable shall be exclusively restricted to the courts in Mumbai.

All the tours are subject to the Rules & Regulations/ provisions as stipulated by the RBI, GOI and other appropriate authorities and bodies as are binding on the company as Tour Operator and also the Tour Participant/s in terms of the applicable provisions for undertaking overseas Tour.

Please note the cancellation policy as under. Please note that the cancellation policy is in accordance the terms set by the airline and hotels.